ANPC

If you have any dissatisfaction, please contact us in the first phase on whatsapp at the email address office@bitmarket.ro

We assure you that we make every effort to make the experience with our website a pleasant one and we offer you the possibility to return or exchange the purchased products.

Mandatory legal data:

NATIONAL AUTHORITY FOR CONSUMER PROTECTION

http://www.anpc.ro/

Address: Bucharest, Boulevard Aviatorilor, No. 72, Sector 1, Postal code 011865

Email address: cabinet@anpc.ro.

To submit a complaint in electronic format, complete the ONLINE REPORT FORM.

Operating schedule of the institution: Monday - Thursday: 08:00 - 16:30 / Friday: 08:00 - 14:00.

Work schedule with the public - Registry:

Telephone: 021.307.67.84.

 

Working hours: Monday, Tuesday, Thursday and Friday: 08:30 - 16:30 / Wednesday: 08:30 - 18:30.

Consumer telephone number: 021/9551

Food and Non-Food Products and Services Service: 021.307.67.93

Financial Products and Services Service: 021.307.67.92

European Harmonization and Partnership Service: 021.307.67.70

Economic and Human Resources Directorate: 021.307.67.88

Human Resources Department: 021.316.74.84

Directorate of Insolvency of Natural Persons: 021.307.67.73

Directorate for Alternative Dispute Resolution: 021.307.67.71

Department for Intermediary Proceedings of Credits and Financial and Non-financial Creditors: 021.307.67.54